Welcome back

Covid information

Welcome back

Following the easing of government restrictions, we fully reopened on 12th April in a safe and controlled manner, continuing to implement measures to ensure we provide a safe environment and adhere to government guidelines.

We continue to consult with local authorities, retailers and service providers to ensure the health and wellbeing of our shoppers and staff, with detailed guidelines having been issued to our occupiers and centre teams. We are very much looking forward to welcoming you back. 

Access to the centre will be closely monitored using our footfall technology, with visitor capacity carefully controlled to maintain social distancing to protect our visitors, occupiers and staff. If the density of shoppers rises to levels that may prevent social distancing, access to the centre will be reduced or temporarily stopped until numbers reduce. A number of measures continue to be implemented within the centre to support good hygiene practice and social distancing.  

We continue to place the utmost importance on the health and safety of our guests, customers and employees, following government advice to provide a safe environment. We want everyone in our centres to feel as safe as possible so please adhere to the government guidance to help prevent the transmission of Coronavirus (COVID-19). We Encourage: Hands, Face, Space.

  • Do not enter the centre if you are experiencing any of the COVID-19 symptoms
  • We encourage face coverings to be worn unless exempt
  • Maintain a respectful distance from other members of the public
  • Respect and follow the instructions outlined by our retail stores and centre security team

Up to date information on accessibility will be available on centre websites and via social media channels.

We very much look forward to welcoming you back - we've missed you!

 

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