Facilities & Accessibility

ACCESSIBILITY

ACCESSIBILITY

Being at the heart of the local community we are committed to ensuring all our guests enjoy their experience of shopping with us and offer a wide range of services for people with disabilities. There are lifts (with audio) to all floors of 17&Central. Our entrances have either automatic doors for easy access and ramps provide easy access from the car park. Assistance dogs are always welcome.

Disabled Toilets

Disabled Toilets

The disabled toilet is within easy reach, located in our guest facilities on the first floor. Radar keys can be obtained from a member of staff. We also have accessible toilets inside the respective male and female toilets For added peace of mind there is an emergency alarm inside the toilet, should you need it.

Disabled Parking

Disabled Parking

We have Disabled parking bays which can be found on both Level -1 and Level -2

Sunflower lanyards

Sunflower lanyards

These lanyards are universally recognised and can be taken and worn by people with hidden disabilities to signal that help may be required.  Official sunflower lanyards can be purchased from the Hidden Disabilities website – hiddendisabilitiesstore.com

FACILITIES

Freshen Up

Freshen Up

We want you to shop in comfort. That’s why at 17&Central we pride ourselves on the accessibility and high standards of our New Guest Amenities. They can be located on the first floor via the lifts or staircase by Asda.

Open from 8am – 8pm.

BABY FRESH

BABY FRESH

It’s no fun for little ones (or you) when they are uncomfortable. Whether a nappy needs changing or some peace and quiet to feed baby is required, our new parent & baby room is on hand. You are welcome to feed anywhere in the Shopping Centre however if you need some privacy, we have private feeding rooms, soft seating and quiet zone for the little ones to ensure you can refresh, change and feed your baby in comfort.

Open from 8am – 8pm.

WIFI

WIFI

Free WiFi is available for shoppers at 17&Central. To access the service, check that WiFi is enabled and select ‘_the mall Free WiFi’ from the list of available networks. Open your internet browser and the landing page should appear. If it is your first time using network follow the simple one-time registration process.

Multi‑Faith Room

Multi‑Faith Room

We are pleased to announce that our new permanent Multi‑Faith Room is now open and available to all visitors.

This dedicated space has been thoughtfully created to provide a quiet, welcoming environment for prayer, reflection, and personal time. Whether you are seeking a moment of peace during your visit or a place to observe your faith, everyone is welcome.

 Location

The Multi‑Faith Room is located down the corridor next to Black Sheep Coffee.

Opening Hours

  • Monday to Saturday: 9:00am – 6:00pm
  • Sunday: 11:00am – 5:00pm

We kindly ask all visitors to use the space respectfully and considerately, ensuring it remains a calm and inclusive environment for everyone.

Need more information?

Customer care: Find out more
Contact Numbers

Security Control:

0208 509 0018

Tenant, marketing and invoice enquiries:

0208 509 9120

Permit requests:

0208 509 9124

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